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Gambling addiction: Flaws exposed in online self-exclusion scheme BBC News<\/h1>\n

They should then not be able to logon to gambling websites.<\/p>\n

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Gambling addiction: Flaws exposed in online self-exclusion scheme<\/h2>\n

The BBC found a gambler who had self-referred could still place bets online by simply changing their user details. Twelve months later, a different BBC producer banned himself from 20 of the same shops in the town and was allowed to place bets in 15 of them. Last year, a 5 live producer excluded himself from 21 betting shops in Grimsby, Lincolnshire, using the Multi-Operator Self Exclusion Scheme (MOSES). His son now campaigns to raise awareness around the risks of online gambling. Adam Bradford, from Sheffield, only discovered his father David’s online gambling problem in 2014, when David was jailed for two years for fraud.<\/p>\n

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BBC News Services<\/h3>\n

\"gamstop\"<\/p>\n

GamStop is a free, independent self-exclusion scheme for people with online gambling problems. The Senet Group, which uses funding from bookmakers to run the scheme, said “the results of this investigation are disappointing” but insisted MOSES is an “important first step for people who genuinely want to reduce their gambling”. However, by changing a few small details – including misspelling a surname – BBC Radio 5 live Investigates discovered it was still very easy to open a new account and continue gambling, even while banned. BBC Radio 5 live Investigates also found that the self-exclusion scheme for High Street bookmakers is seriously flawed. The Gambling Commission, which regulates the industry, has said it will soon announce the results of a consultation on using ID verification, which would prevent customers gambling using incorrect details on online gambling sites. However, a few days later he showed 5 live Investigates how he was able to open a new online betting account by simply using a different email address and changing a letter in his name.<\/p>\n

\"gamstop\"<\/p>\n

“I think it’s scandalous – it means the hundreds of thousands of betting addicts across the country are not being protected. The industry is putting up what I think is a facade. It doesn’t work,” he added. As part of the investigation, he registered himself with GamStop. 5 Live Investigates has found serious flaws in scheme designed to help problem gamblers.<\/p>\n